We have all spent time in meetings which failed to reach a meaningful conclusion. This is wasteful, stressful and fails those people accessing services or accessing our orgnaisation as customers.

Steve provides facilitation and training in how these frustrations can be avoided. A simple way to be more efficient, reduce stress levels and provide a better service.

Helping to Make Meetings Work.

This course has been codesigned between Steve Freeman and people with a wide range of lived experience. It builds on work done by Steve and the Stoke-on-Trent Community of Practice @SoTCoP over the past 3 years.

The aim of the course is to identify what works well in successful meetings and how anyone attending meetings is able to influence them for the better. Delegates will aquire and confirm the skills needed to make meetings work effectively. Exercises and scenarios will give opportunities for you to practice your existing and new skills.

Course content is transferrable to a number of areas. A key area of benefit is multi-disciplinary and multi-agency meetings where time and focus on wellbeing and recovery are the priority.


By the end of the day’s training you will have:

Identified what defines a meeting.

Described our experience of good meetings.

Used solution focused approaches to identify ways to improve meetings.

Discussed the usefulness of a common factors approach.

Practiced skills derived from the @SoTCoP model.

Identified where these skills and approaches will be useful.

Developed a preferred future model of how you will get the most from meetings in the future.


This event is appropriate for anyone who manages or attends meetings in any environment. The skills are transferrable to other environments.

Frontline staff, volunteers and managers and administration staff will find that the knowledge skills and attitude will be useful in their work.

Environments in which this approach will prove useful;

  • Health and Social Care.
  • Third sector bodies.
  • Housing and homelessness services.
  • Volunteer groups.
  • Systems change.
  • Lived experience based bodies.
  • Organisational development.